"Umm... That's not supposed to happen." :)
The guys at Bicycle Showcase were surprised when I showed up with that damper cartridge. So either the guy before me had a nack for harsh landings off of second story balconies, or there was some sort of defect. They were going to call Marzocchi up and see if they'll warranty it, and if not order one for me.
And who would have thought a 28mm socket would be so hard to find? No one in Fountain Hills has one!